Interrupted sessions
Free versions restrict professional use and end the connection when they suspect it. Here the limits are written down from day one and never change based on how you work.
New · nothing to install on your side
Your computer wherever you are
Reach your work machine from home, or support a client's computer on the other side of the country. All from the browser — nothing to install on the device you connect from, and no session cut off halfway through.
- Free plan, no expiry
- No credit card
- From $2.90/month
Download the program to be supported
Whoever is receiving support installs this program once. It shows a six-digit number and waits in the Windows tray. No account, no payment.
The program is for desktop — Windows or Linux. Open this page on the computer you want to reach to download it.
Download the installer
Windows 10 and 11 · the number never changes
Portable version
No install · no administrator prompt
Other systems
Linux
The AppImage you just download and open, no install. Mouse and keyboard control needs an X11 session: on Wayland — the current default on Ubuntu and Fedora — the screen is shared but control does not work.
macOS
Coming soon
The program for receiving support is not out for Mac yet. For giving support, a Mac already works today: it runs in the browser, with nothing to install.
Installer or portable? Use the installer on a machine you will reach again and again: it sits in the Windows tray and keeps the same number, so you write it down once.
The portable version is for one-off support. Your client downloads it, opens it, reads out the number and the password, and closes it when you are done — no installation and no administrator prompt. No program left installed and no forgotten access on their machine, which is the real risk of hastily installing remote support software. The number belongs to the computer: if they open it again tomorrow, it is the same one.
The person helping
You, giving the support
Create an account, open your browser and connect by typing your client's number and password. Nothing gets installed on your computer.
Create my account
The person being helped
Your client, on the other end
Downloads the program, reads out the number on screen and sets a password. No sign-up, no charge, no configuration.
Download the program
Why we exist
You have lost a session at the worst possible moment
The session drops. A warning about suspected commercial use appears. Your client is waiting on the phone while you explain why the software stopped.
Installing on both ends
Asking IT for permission, downloading, updating — all before you can even start. Here the program only goes on the machine being accessed.
Support that never answers
Filing a ticket and waiting days for an automated reply. Here you talk to the people who actually built the tool.
How it works
Three steps, once
After that, connecting is typing a number and a password.
-
1
Install it on the computer to be accessed
A light installer that sits in the Windows tray and shows a six-digit number. It is the only installation in the whole process.
-
2
Choose an access password
With no password set, no connection is accepted. It is checked inside the computer itself, not on our server — not even we can get into your machine.
-
3
Open your browser and connect
From any computer, tablet or phone. The screen appears, mouse and keyboard respond, and files move both ways.
Features
What every plan includes
Files both ways
Browse the remote machine's folders, send what you need and bring back what was missing.
Multiple monitors
Switch screens mid-session without dropping the connection.
Direct connection
When the network allows it, the picture goes straight from one computer to the other, with nothing in between. Less lag.
End-to-end encryption
Video and commands travel encrypted. The server introduces the two ends and never sees the content.
Shared clipboard
Copy on one side, paste on the other — accents and special characters included.
Works behind firewalls
Corporate networks, hospitals and mobile data. When the direct route fails, the connection falls back to a relay server of ours.
0frames per second
0digits to connect
0programs on your side
Pricing
Simple plans, no catch
Start on the Free plan — no expiry, no card. Move up when you need to.
Free
no expiry, no cardTo get to know the product at your own pace. The limits are written here and never change based on how you use it.
- 1 computer
- 1 session at a time
- 10 min per session
- 2 min cooldown
Personal
For reaching your own computers
$2.90/month
- 1 session at a time
- 3 computers
- File transfer and multiple monitors
- Connect from your phone
Essential
For one-person support
$9.90/month
- 1 session at a time
- 50 computers
- Unattended access
- Email support
Professional
For teams supporting clients every day
$24.90/month
- 3 simultaneous sessions
- 250 computers
- Session reports
- Priority support
Business
For companies with their own support team
$69.90/month
- Unlimited simultaneous sessions
- 1,000 computers
- Your own branding
- Phone support
The Free plan never expires and never asks for a card. It exists so you can get to know the product: each session lasts 10 minutes, with a 2-minute cooldown before the next one, and unattended access is paid-plans only. None of these limits change based on how you use it — they are written here and that is that. Annual plans include two months free, and the Personal plan is for your own machines, not for supporting third parties. Prices in US dollars.
FAQ
Questions everyone asks
Who needs an account?
Only the person giving support. Whoever receives support just downloads the program, reads out the number on screen and sets a password — no sign-up and no charge.
Do I need to install anything on the device I connect from?
No. You connect from the browser — Chrome, Edge, Firefox or Safari, on a computer, tablet or phone. The installation only happens on the machine being accessed.
What is that "commercial use detected" warning?
Some tools offer a free version licensed for personal use only, and end the session when they detect signs of professional activity. TeamViewer documents this behaviour in its own knowledge base, under "Commercial use suspected".
PCReach has no detection of that kind. The limits of each plan are written above, and no session is ever ended over a suspicion.
Does it work on a corporate network, behind a firewall?
Yes. The connection first tries the direct route between the two computers. When the network blocks it, traffic falls back to a relay server of ours — which covers corporate networks, hospitals and mobile connections.
Who can get into my computer?
Only someone who knows the six-digit number e the access password. The password is checked inside the accessed computer itself, over the already-encrypted channel. Our server never receives it and cannot get into any machine.
What if I want to cancel?
Cancel whenever you like, from the dashboard, with no penalty and no phone calls. Access continues until the end of the period you already paid for.
Try it today, no card required
Five minutes from now you will be connected to your first computer.
Create my account